1. Agreement
These Terms and Conditions (“Terms”) are an agreement between the person or organization using dsOS (“you”) and Saiba, the operator of dsOS (“Saiba,” “we,” “us,” or “our”). By accessing or using dsOS, you agree to these Terms and the Privacy Policy. If you do not agree, do not use dsOS.
2. The service
dsOS is an operations-management service that may organize tasks, meetings, calendar information, business context, decisions, and authorized agent activity. Features depend on the accounts, providers, and permissions the user chooses to connect. We may modify, suspend, or discontinue features as the service evolves.
3. Eligibility and authority
You must be at least 18 years old and legally capable of entering this agreement. If you use dsOS for an organization, you represent that you have authority to bind that organization and authorize dsOS to process the information and connected accounts you submit.
4. Accounts and security
You are responsible for safeguarding your dsOS credentials, provider accounts, devices, and integration credentials. You must provide accurate account information, use reasonable security controls, promptly notify us of suspected unauthorized access, and ensure that only authorized people access the service.
5. Connected services and permission
You may connect third-party services such as Google Calendar, Microsoft, Motion, Circleback, and user-configured agents. By connecting a service, you instruct dsOS to access and process the information covered by the permissions displayed during authorization. You represent that you have all rights and permissions necessary to connect the account and process its contents.
Calendar integrations are read-only: dsOS requests Google Calendar read-only access and Microsoft delegated Calendars.Read. dsOS does not request permission to create, modify, or delete provider calendar events. Basic identity permissions may be used to label the connected account.
6. Third-party terms
Your use of a connected service remains subject to that provider’s terms, policies, availability, quotas, and administrator controls. Google, Microsoft, and other providers are not parties to these Terms, do not sponsor dsOS, and are not responsible for dsOS. We are not responsible for changes, outages, revocations, data inaccuracies, or actions originating in third-party services.
7. Acceptable use
You may not:
- use dsOS or connected data unlawfully or without appropriate authorization;
- attempt to bypass authentication, row-level security, provider scopes, rate limits, or access controls;
- probe, disrupt, overload, reverse engineer, or introduce malicious code into the service;
- use the service to infringe privacy, confidentiality, intellectual-property, or other rights;
- misrepresent dsOS as affiliated with or endorsed by Google, Microsoft, or another provider;
- use connected data for advertising, surveillance, unlawful discrimination, or eligibility decisions without a separate lawful basis and all required notices and consent;
- share credentials or OAuth tokens with unauthorized parties.
8. User content and instructions
You retain your rights in information you submit or connect. You grant Saiba a limited, non-exclusive right to host, process, transmit, copy, and display that information only as necessary to operate, secure, support, and improve the user-facing service in accordance with the Privacy Policy. You are responsible for the accuracy and legality of your content and instructions, including commands sent to connected agents.
9. AI agents and automated output
Agent and AI outputs may be incomplete, inaccurate, or inappropriate. You remain responsible for reviewing outputs and decisions before relying on them or causing external effects. dsOS is not a substitute for professional legal, medical, accounting, investment, insurance, employment, or other regulated advice. Do not use automated output as the sole basis for a consequential decision about a person.
10. Intellectual property
dsOS, its software, design, branding, and documentation are owned by Saiba or its licensors and are protected by applicable intellectual-property laws. Subject to these Terms, we grant authorized users a limited, revocable, non-transferable right to use dsOS for its intended internal operations purpose. No other license is granted.
11. Privacy and provider data
Our Privacy Policy describes our processing of personal information and provider data and is incorporated into these Terms. Use of Google user data is additionally governed by the Google API Services User Data Policy. Use of Microsoft identity and Graph data is subject to applicable Microsoft terms and policies. If these Terms conflict with mandatory provider requirements concerning provider data, the provider requirements control for that data.
12. Availability and changes
We aim to keep dsOS dependable but do not guarantee uninterrupted, error-free, or permanently available service. Synchronization may be delayed by provider availability, credentials, quotas, network conditions, or account policies. We may change features and security requirements, and may suspend access when reasonably necessary to protect users, providers, or the service.
13. Disclaimer of warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, dsOS IS PROVIDED “AS IS” AND “AS AVAILABLE.” SAIBA DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, SECURITY, AND QUIET ENJOYMENT. WE DO NOT WARRANT THAT SYNCHRONIZED DATA OR AUTOMATED OUTPUT WILL BE COMPLETE, CURRENT, OR ERROR-FREE.
14. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SAIBA AND ITS AFFILIATES, PERSONNEL, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING FROM OR RELATED TO dsOS, THIRD-PARTY SERVICES, OR THESE TERMS. TO THE EXTENT LIABILITY CANNOT BE EXCLUDED, OUR AGGREGATE LIABILITY WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID FOR dsOS DURING THE 12 MONTHS BEFORE THE EVENT OR US$100. SOME JURISDICTIONS DO NOT ALLOW CERTAIN EXCLUSIONS, SO THESE LIMITATIONS APPLY ONLY TO THE EXTENT PERMITTED.
15. Indemnity
To the extent permitted by law, you will defend and indemnify Saiba and its affiliates and personnel from third-party claims, losses, and reasonable costs arising from your unlawful use of dsOS, your content or instructions, your violation of these Terms, or your infringement of another party’s rights. This obligation does not apply to the extent a claim results from our own unlawful conduct.
16. Suspension and termination
You may stop using dsOS and disconnect provider accounts at any time. We may suspend or terminate access for material breach, security risk, unlawful activity, provider requirement, or discontinuation of the service. Upon termination, your right to use dsOS ends. Provisions that by their nature should survive—including ownership, disclaimers, liability limits, indemnity, and dispute terms—will survive.
17. Data after termination
Disconnecting an integration stops future access and removes applicable stored provider credentials. Previously synchronized data may remain for operational, backup, security, or legal purposes as described in the Privacy Policy. You may request deletion by contacting us.
18. Governing terms and disputes
These Terms are governed by the laws applicable at Saiba’s principal place of business, without regard to conflict-of-law rules, except where the law of your residence mandatorily applies. Before starting formal proceedings, the parties agree to attempt in good faith to resolve a dispute by written notice and 30 days of informal discussion. Nothing here prevents either party from seeking urgent injunctive relief or using a forum that cannot lawfully be waived.
19. General
These Terms and the Privacy Policy are the entire agreement regarding dsOS. If part of these Terms is unenforceable, it will be limited to the minimum necessary and the remainder will continue. Failure to enforce a provision is not a waiver. You may not transfer these Terms without our consent; we may transfer them as part of a reorganization or service transfer, subject to applicable law. Headings are for convenience only.
20. Changes
We may update these Terms. We will post the revised version and update the effective date. If a change materially affects your rights, we will provide additional notice where required. Continued use after the effective date constitutes acceptance to the extent permitted by law.
21. Contact
Saiba — dsOS Support
Email: mario@saiba.ws
Website: https://dsos.saiba.app/about